DIG Operations Holds Facebook Live Khuli Kachehri, 4 SHOs Suspended Over Missing E-Tags

DIG Operations Faisal Kamran held a Facebook live khuli kachehri on Saturday.
Four SHOs were removed from their posts and front desk staff suspended for not issuing e-tags to complainants.
A woman told the kachehri she lost Rs 12,000 to a man who promised an online driving license but never delivered.
The DIG advised citizens to always take a computerized receipt with complaint number before leaving a police station.

LAHORE: DIG Operations Faisal Kamran held a Facebook live khuli kachehri on Saturday.

Citizens from Pakistan and abroad joined the session and shared their complaints and suggestions. The discussion covered the importance of e-tags and protection from online fraud.

The DIG said four SHOs were removed from their posts for not issuing e-tags. Front desk staff of the concerned police stations was also suspended. He said the action against the four SHOs is a clear message for other officers.

Faisal Kamran said it is mandatory for every citizen visiting a police station to obtain an e-tag receipt. He said the e-tag registers the citizen’s complaint in the databases of the police and the Chief Minister Punjab.

He said the e-tag makes it easy to monitor action on complaints and seek answers from the concerned officer. He advised citizens not to leave a police station without taking a computerized receipt after submitting an application.

He said citizens must check the complaint number, details of the issue and the name and number of the concerned officer on the receipt. He said citizens should immediately inform senior police officers if they do not receive an e-tag receipt.

During the kachehri, a woman complained that she lost Rs 12,000 to a man who took the money promising an online driving license but never made it. The DIG advised citizens to approach the concerned departments for official services and stay away from fraudsters and tout mafia.

He said citizens should not transfer money to unknown persons by trusting online advertisements. Citizens also gave suggestions for better policing and social improvement during the Facebook live session.

Faisal Kamran said the online khuli kachehri is an effective source of public awareness along with redressal of complaints.