Key Points:
- Commissioner Dr Imran Hamid Sheikh directed divisional officers to resolve citizens’ complaints without unnecessary delay
- Citizens raised revenue, health, education, WASA and other departmental issues at the open door session
- The commissioner addressed newly admitted students at Riphah University’s orientation session
- Livestock farmers were briefed on the CM Punjab Herd Transformation scheme at an awareness session
- Officials were warned that negligence and dishonesty in departmental work would not be tolerated
FAISALABAD: Commissioner Dr Imran Hamid Sheikh on Monday directed officers across the division to make public service their motto and resolve citizens’ complaints promptly under the government’s Open Door Policy.
Hearing citizens under the Punjab government’s Open Door Policy, the commissioner listened to applicants’ individual and collective problems. He directed the relevant officers to resolve complaints promptly and dispose of departmental matters on a priority basis, according to the handout.
Citizens raised issues relating to the Revenue Department, Health, Education, WASA, the Horticulture Agency and other departments. The commissioner issued orders to the relevant officers for the redress of the complaints.
Officers Warned Against Delay in Public Relief
“Every application must be acted upon in time and on merit,” he said. He said citizens should not have to make unnecessary rounds of offices to get their problems resolved.
Every application must be acted upon in time and on merit.
He made clear that no unnecessary delay in providing relief to the public would be tolerated. Negligence, dishonesty or work-shirking in departmental affairs would not be tolerated either. Such employees would face strict questioning, he added.
Officers were directed to monitor staff performance closely and ensure every task was completed within its timeline. The purpose of the direct hearing was to learn citizens’ problems and ensure effective steps for their solution.
Read More: Commissioner Orders Daily Reports on Canal Water Theft


New Students Urged to Pursue Their Goals at Riphah University
Commissioner Dr Imran Hamid Sheikh visited Riphah University and addressed the orientation session organised for newly admitted students. He urged the students to set out in pursuit of their goals.
Riphah University has always been counted among the top universities in the Higher Education Commission’s ranking, he said. He praised the university’s overall performance and hoped the new students would make hard work and dedication their motto.
He expressed the hope that the students would reach their destination and bring honour to their teachers, parents and institution.
Modern Breeding Facilities to Reach Farmers at Their Doorstep
The Livestock and Dairy Development Department Punjab held an awareness session for the district’s livestock farmers and livestock stakeholders. Dr Sohail Manzoor, Director Breed Improvement Punjab, briefed the participants on the ADP scheme “CM Punjab Herd Transformation to Enhance Livestock Productivity”.
Dr Rafaqat, Senior Veterinary Officer at the Directorate of Breed Improvement Punjab, presented a technical session on modern breeding technologies. He spoke on genetic improvement and the importance of artificial insemination.
Dr Rubina Anjum, Additional Director Livestock Faisalabad, thanked the speakers and said the department must make the role of artificial insemination technicians more effective. She said modern facilities’ benefits must reach farmers at their doorstep.
She called the scheme an important milestone among Chief Minister Maryam Nawaz Sharif’s farmer-friendly measures.
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